At Elnira, accessible from www.elnira.in, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.
Information We Collect
When you interact with our website, we may collect personal information including your name, email address, phone number, shipping and billing address, and payment details. Additionally, we collect any photos or images you upload for product customization. We may also automatically collect non-personal data such as your IP address, browser type, device information, and browsing behavior.
How We Use Your Information
Your information is used to process your orders, personalize your products, provide customer support, improve our website and services, and communicate with you regarding your orders, updates, and promotional offers. You may opt out of marketing communications at any time.
Photo & Customization Data
Any images or photos uploaded by you are used strictly for the purpose of creating customized products. We respect your privacy and do not sell or share your images with third parties. By placing an order, you grant us permission to use the uploaded content solely for fulfilling your order.
Payment Security
We use secure and trusted payment gateways to process transactions. Your payment information is encrypted and is not stored on our servers. Elnira does not have direct access to sensitive financial information such as your card number or CVV.
Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your data with trusted third-party partners such as payment processors, logistics providers, and service providers to complete your orders and improve our services.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can choose to disable cookies through your browser settings, but some features of the website may not function properly.
Data Protection
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no method of transmission over the internet is completely secure.
User Rights
You have the right to access, update, or request deletion of your personal information. You can also request that we stop using your data for marketing purposes at any time by contacting us.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites.
Changes to This Privacy Policy
Elnira reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website will signify your acceptance of those changes.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us using the details below:
Website: www.elnira.in
Email (General): contact@elnira.in
Email (Support): support@elnira.in
Phone: +91 02652642568
Policy Updates
Elnira reserves the right to modify or update this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.
